Privacy Policy

Last updated: 13 August 2025

Hosemaster™ Australia (Esteri Group) and First defence fire protection Pty Ltd respect your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect personal data when you:

  • Submit an enquiry or request a demo
  • Subscribe to communications
  • Interact with our website (e.g. IP address, browser type)

We use this data to:

  • Respond to enquiries and support requests
  • Manage customer relationships
  • Improve website functionality and analytics
  • Send occasional updates (only with your consent)

We do not sell or share your personal information with third parties, except where legally required or for essential service delivery (e.g. secure hosting).

You have the right to access or request correction of your data. Please contact us at apollo@hosemaster.au for privacy-related enquiries.

Terms of Use

By accessing and using this website, you agree to comply with the following terms.

  1. Website Content
    All content on this site is provided for general information only. While we strive for accuracy, we make no guarantees about completeness or suitability.
  2. Intellectual Property
    All text, images, trademarks and logos are the property of Esteri Group unless otherwise stated. Unauthorised use is prohibited.
  3. External Links
    We may include links to third-party sites. We are not responsible for their content or data handling practices.
  4. Limitation of Liability
    We are not liable for any loss or damage resulting from use of this website or any linked content.
  5. Jurisdiction
    These terms are governed by the laws of New South Wales and the Commonwealth of Australia.

This website uses cookies to enhance your browsing experience.

Cookies are small text files stored on your device. We use:

  • Essential cookies for website functionality
  • Analytics cookies to understand site usage (via Google Analytics or similar)

You can control cookie settings in your browser. By continuing to use our site, you consent to our use of cookies.

We do not use cookies for advertising or third-party tracking.

Accessibility Statement

Hosemaster™ Australia is committed to ensuring digital accessibility for all users, including people with disabilities.

Our website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

We aim to:

  • Ensure logical navigation and keyboard accessibility
  • Provide text alternatives for images
  • Maintain appropriate colour contrast and readability

If you encounter accessibility issues, please contact us at apollo@hosemaster.au and we will do our best to address the matter.

Compliance Statement

This site is built to meet basic obligations under the Privacy Act 1988 (Cth) and the Spam Act 2003. We do not send unsolicited commercial communications and all contact forms include informed consent.

Designed to support compliance with AS 1851

AS 1851 Compatibility

Hosemaster™ is engineered to support routine fire hose inspection and maintenance workflows in line with AS 1851:2012 – Routine service of fire protection systems and equipment, the Australian standard that governs how fire hoses must be maintained, tested, and recorded.

Our system enables:

  • Visual and functional inspection workflows
  • Pressure testing up to 30 bar
  • Automated and logged maintenance cycles
  • Reduced risk of manual testing injuries
  • Consistent performance across stations and crews

The system is not a certified compliance tool, but it supports fire services in achieving their AS 1851 obligations more safely and efficiently.

Link to the brief AS 1851 reference page (non-paywalled):
https://fireregulations.com.au/as1851/

CE Marking & EU Safety Standards

Hosemaster™ units are CE marked, ensuring they meet essential health, safety, and environmental protection requirements as outlined in the EU Machinery Directive (2006/42/EC) and other relevant frameworks

Key elements of our EU-aligned engineering:

  • Enclosed system design minimising operator exposure
  • Built-in emergency stop mechanisms
  • Robust electrical safety and overload protections
  • Low noise operation (<70 dB) for workplace comfort
  • Designed and manufactured in Finland under strict quality control

While CE marking is not required in Australia, it demonstrates our commitment to global safety and quality standards.You shall learn more at the European Commission’s CE marking page:
https://single-market-economy.ec.europa.eu/single-market/goods/ce-marking_en